FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship your purchase. Then PayPal pays us.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Where are you located?

Sterling Thread is a home studio based in Sugar Land, TX, located in the First Colony area.

The postal address is:

Sterling Thread
P. O. Box 20071
Sugar Land, TX 77496-0071
 

Are there other ways to contact you?  No online forms for me!

I understand completely.  Other ways to contact me are by email, anytime, or by phone     

The email is:  Marisa@sterlingthread.com 
Call or text Marisa at:  281-701-2515  (Monday - Saturday 9:00 - 5:00 CST)
 

Do you sew or craft custom items?

Yes, I do.  Contact me in one of the ways listed above and let me know what you are dreaming up.  We'll talk about it and come up with a plan.

I also love getting pictures of what my client has in mind.  A picture is worth a thousand words, as they say.